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RAEL Fire Safety & Sprinkler Services · NYC Metro · v1.0 · May 2026

Nine AI employees.
Already working.

An execution layer for dispatch, checkout, overtime, scheduling, compliance, ITM, and violations. They do not appear on the org chart. They have no desks, no lunch breaks, no days off. They are running right now.

Awaiting deployment
8 agents standing by
Financial impact · awaiting deployment
$0earned this session

Modeled annual run rate $291,375 (10.0% of an assumed $2.9M revenue base). Counter accrues at the actual rate, compressed 120,000x so motion is visible.

Hard savings
$0
of $61,375 annual
Revenue captured
$0
of $88,400 annual
Risk avoided
$0
of $141,600 annual
Run rate · modeled
Per year
$291,375
Per month
$24,281
Per business day
$1,166
Per hour (24/7)
$33
Target
+10% annual revenue. Current model lands at 10.0% - on target.

Dollars per agent · live accrual

AgentLeverTypeEarned (live)$ / month$ / year
HARVEY
Faster emergency response = retained accounts + manager hours reclaimed
math · 60 emergencies/mo × 11 min saved × $75/hr loaded manager cost
Hard savings$0$825$9,900
MOLLY
Caught missed checkouts = recovered billable hours + reduced OT exposure
math · 8 missed checkouts/mo × 35 min unbilled labor × $110/hr billable + OT reduction
Hard savings$0$1,400$16,800
AVA
Overtime disputes resolved in seconds = avoided payouts + admin time
math · ~1 disputed OT claim/wk × $400 avg payout avoided
Hard savings$0$1,733$20,800
SCOUT
Tighter dispatch = +2 jobs / week across fleet
math · +2 jobs/wk × $850 avg ticket × 52 wks
Revenue captured$0$7,367$88,400
CLEO
10am flag prevents botched/no-show jobs (callbacks, refunds, lost trust)
math · 4 prevented saves/mo × $1,200 avg (callback + truck roll + reputation)
Risk avoided$0$4,800$57,600
NORA
Prevents missed ITM inspections = avoided FDNY fines + customer fines
math · 2 prevented misses/mo × $2,500 blended fine + remediation
Risk avoided$0$5,000$60,000
IRIS
Violation intake 40 min -> 3 min. Direct admin time recovered.
math · 25 violations/mo × 37 min saved × $75/hr loaded admin cost
Hard savings$0$1,156$13,875
VERA
Daily escalation prevents missed deadlines (avg $8K per missed violation)
math · 3 prevented deadline misses/yr × $8,000 escalated penalty
Risk avoided$0$2,000$24,000
TotalCombined impact across all agents$0$24,281$291,375

Assumptions · loaded mgr cost $75/hr · billable rate $110/hr · avg ticket $850 · avg FDNY/customer fine blended $2.5K - $8K · baseline revenue $2.9M · demo speed 120000x

Events today
13
across 8 agents · 8am to now
Human triggers required
0
all agent actions initiated automatically
Manual data entry
0
every record written by an agent
Time saved this week
0 min
estimated · vs manual baseline

Your AI team · 8 agents

0/8 on shift

Activity

stream

Live Field Feed

streaming
  • No activity yet
    Deploy the AI crew to begin.

Time saved per operation

Emergency WO intakeHARVEY
12xfaster
Before
12 min
After
60 sec
Violation PDF intakeIRIS
13xfaster
Before
40 min
After
3 min
Overtime disputeAVA
~4,000xfaster
Before
2-3 days
After
seconds
Missed checkoutMOLLY
every one caughtfaster
Before
end of day
After
real time

What was happening. What happens now.

OperationBeforeAfter
Emergency intakeManager creates WO manually, texts peers. 8-12 min avg.Harvey creates WO + notifies all managers in <60 sec.
Missed checkoutCaught at end-of-day or never. No follow-up.Molly detects in real time. Three escalating alerts.
Overtime disputePhone chain. 2-3 days. No evidence trail.Ava returns exact departure timestamp in seconds.
Open capacityManager eyeballs job board. Ad hoc call.Scout surfaces 5 closest jobs, homeward-bias applied.
Morning complianceNo systematic check. Gaps caught when techs got confused.Cleo flags every unstaffed/uninstructed job at 10am.
ITM oversightManual spreadsheet, calendar reminders. Gaps happened.Nora scans every active site nightly. 14-day lead.
Violation intakeManual field extraction from PDF. 20-40 min per summons.Iris processes a violation PDF in under 3 minutes.
Violation follow-upManual memory. Deadlines occasionally missed.Vera escalates daily at Day 21, 28, 32, 35+.

Molly's escalation ladder

TIER 10.3 mi
SMS + email to technician

Friendly checkout reminder. No managers. Most resolve here.

TIER 20.5 mi
Second SMS + email to technician

Truck is further from site. Still no checkout. More urgent.

TIER 30.7 mi
SMS + email to management

Adam, Yaarit, Carlos, Ryan notified. Tech contacted directly.

Resolution
Tech checks out - sequence closes. Checkout logged in RailReady. Full incident record written to Supabase with all timestamps.

A day in the life · 13 events · 0 manual interventions

  1. 8:00 AM
    SYSTEM
    All 8 agents online. System watching.
  2. 10:00 AM
    CLEO
    Daily report compiled. 47 jobs on roster. 4 flags: 2 no tech, 2 no instructions.
  3. 10:02 AM
    CLEO
    HTML report emailed to all managers. Laura CC. In their inbox before the first job moves.
  4. 10:15 AM
    NORA
    Overnight scan. 229 Chrystie St: ITM due in 11 days. No WO. Alert to Jeannie.
  5. 11:00 AM
    MOLLY
    Truck 22 moving from job site. No checkout logged. 0.3 mi threshold reached.
  6. 11:01 AM
    MOLLY
    Tier 1 SMS + email sent to Truck 22 tech. Tech checks out 8 min later. Resolved.
  7. 11:47 AM
    HARVEY
    Emergency. 461 5th Ave, Manhattan. WO #29847 created. All managers notified in <60 sec.
  8. 12:05 PM
    SCOUT
    3 closest techs surfaced for WO #29847. Calvin T. ranked first - 0.6 mi away, homeward-compliant.
  9. 12:34 PM
    AVA
    Laura queries Truck 12 overtime - May 19. Ava returns: 'Departed at 6:14 PM.' Dispute closed.
  10. 1:15 PM
    NORA
    147 Hope St: ITM overdue by 3 days. No WO exists. Alert to Jeannie and manager.
  11. 2:08 PM
    IRIS
    229 Chrystie summons uploaded. Claude extracts 3 violations. 3 rows added. Jeannie notified.
  12. 3:15 PM
    VERA
    Daily scan. 88 Greenwich St: Day 32. 3 days to deadline. Critical alert sent.
  13. NOW
    ALL
    8 agents active. System monitoring. No manual effort required.

Systems connected

RailReady
Harvey · Scout · Cleo · Nora · Ava
IntelliShift
Molly · Ava · Scout
Supabase
Molly alert backend
Google Sheets
Iris · Vera (violations tracker)
n8n
Iris (PDF intake form)
Gmail / SMTP
Cleo · Harvey · Nora · Vera (outbound email)
A2P SMS
Molly (tier escalations)
Claude Sonnet 4.6
Iris (extraction)
Principle
Human decisions stay human
Agents surface; they do not decide.
Principle
Email and SMS only
No new dashboards to learn.
Principle
One job, every time
Each agent does one thing perfectly.
Principle
Triggers stay human where it matters
Nothing irreversible without a person.
Principle
RAEL owns it all
Workflows, data, logic. No vendor lock-in.

Roadmap · three phases

PHASE 1Live · May 2026
COMPLETE
  • All 8 agents active
    Harvey, Molly, Ava, Scout, Cleo, Nora, Iris, Vera in production.
  • Violations pipeline live
    Iris logs, Vera monitors and escalates. Jeannie reviews and acts. No manual entry.
  • Daily compliance reporting
    Cleo delivers the 10am report every weekday. Flags waiting when the day starts.
PHASE 2July 2026
IN DEVELOPMENT
  • Scout fully automated
    Scout initiates scheduling without a manager query. Push notifications with pre-filled rosters.
  • Recurring ITM memory
    Scout remembers which tech serviced each site and auto-suggests them next year.
  • Molly fully live
    A2P approved. All three SMS escalation tiers activate. Email fallback replaced.
PHASE 3Future
PLANNED
  • Vera Phase 2
    Vera drafts proposals and creates work orders directly. One status update from Jeannie.
  • Home address routing
    Scout uses tech home addresses as dispatch starts, with employee consent.
  • Real-time tech location
    Verizon phone-based location as a second GPS source alongside IntelliShift.
The only question that opens this room

You didn't buy software.
You hired a team.

Eight agents. Already working. RAEL owns all workflows, all logic, all data. The system can operate without Facility19 involvement at any time. No vendor lock-in.